Executive Masterclasses

Healthcare Quality and Risk Management

25.01.27 – 30.04.27 | Lagos • Abuja • Port Harcourt • Kano • Enugu

Practical two-day and three-day masterclasses for healthcare leaders and professionals.

A practical programme for better healthcare

Build expertise, strengthen governance and deliver safer, patient-centred care through four focused masterclasses.

Patient Experience Management

Understand patient experience, the 4 Cs, person-centred care, data and measurable improvement.

Clinical Governance

Explore patient safety, risk management, clinical audit, quality improvement, investigations and learning cultures.

Patient and Public Engagement

Learn practical approaches to engagement, involvement, diversity, inclusion, surveys and co-production.

Medical Negligence

Examine duty of care, breach, causation, harm, service gaps, SOPs and reasonableness.

Who should attend

Senior executives, managers, administrators and clinicians.
Government hospital directors and health ministries.
Regulators, commissioners, researchers, academics and health-sector NGOs.

What participants receive

Practical insights from experienced professionals, best-practice and real-world case discussions, and a jointly issued Certificate of Participation from Medilag Consult and Patient Academy International.

Fees and discounts

2-day masterclasses

N695,000

Patient Experience Management
Patient and Public Engagement and Involvement

3-day masterclasses

N1,200,000

Clinical Governance
Medical Negligence: Identifying and Avoiding Service Gaps

Early bird: 10% discount for payment at least 30 days before the selected masterclass. Qualifying bulk, government and NGO bookings receive an additional 15% discount. Total discounts may reach 25%.

Programme dates and cities

25 January – 30 April 2027
Lagos, Abuja, Port Harcourt, Kano and Enugu.

Brochure details

The programme brochure includes the timetable, locations and profiles of the Master Facilitators. The final PDF will be available here shortly.

How to register and pay

Complete the registration form below.
Pay the applicable fee to Medilag Consult Ltd., Account No. 4092054025, Polaris Bank.
Use the reference format ExecMasterclass-InitialSurname or ExecMasterclass-OrganisationxNumberOfStaff.
Send proof of payment via WhatsApp to +234 905 351 3086.

Contact: +234 905 351 3086 / +234 706 177 5286 Email: info@patientacademy.co.uk

Register for the Executive Masterclasses

Complete the form and the Patient Academy team will follow up with the next steps.

Full name

Title

Booking for

Myself My organisation

Organisation / employer

Job title

Masterclass(es) of interest

Medical Negligence: Identifying and Avoiding Service Gaps Clinical Governance Patient Experience Management Patient & Public Engagement and Involvement

Number of participants

Preferred city

Preferred date

Email address

Telephone / WhatsApp with country code

Postal address